Health Care

New York Times - After Audit, Insurers Vow to Improve Medicare Service

Health insurance companies cited by federal auditors for violation of Medicare standards said Tuesday that they were addressing the deficiencies and would improve service to patients, who will be able to switch plans in the last six weeks of the year.

The commitments came as Senator Barack Obama, Democrat of Illinois, and two other members of Congress expressed concern about the marketing of private Medicare plans and their handling of claims, appeals and grievances.